We offer free shipping NZ wide and a flat rate of $16.00 (untracked) to Australia. You will receive tracking information via email once your order has been shipped. Your parcel should arrive within 5 working days.
*There is a surcharge of $15.00 for Waiheke island and $35.00 for the Chatham Islands.
Please note that if you choose untracked shipping to Australia we are not responsible for any lost parcels, and if you return untracked the same applies. We are looking at strategies to make shipping to Australia more cost effective as the store grows.
Full price items may be returned for a full refund with tags attached, unworn and unwashed in new condition. Because we only have small amounts each item, there are no customer holds. Sale items (or items bought on a discount) are not eligible for return.
If you need to return your parcel please email firstname.lastname@example.org, we will then email you a barcode to attach to your box and a courier will pick it up from your door (in NZ). NZ returns have a $5 flat fee and we will deduct this from your refund, Australian returns will have $5 paid towards their return, the balance will be the buyers responsibility. The item must be picked up from you by our courier within 7 days.